How to choose peobox?
When choosing Peobox, be sure to start with event selection. You can find our rental party boxes under theme packages. Each theme has several options and packages of different sizes under each theme. All products included in the package are listed below the packages.
How does the mailing work?
The party boxes are packed in boxes that fit into the Itella Smartpost postal machine, and we send all packages by post all over Estonia. If the package is too big, we use Itella Smartpost or courier service.
If you want to send it by post, the customer will bear the cost of postage.
How soon does the mail arrive?
Shipping by post takes 1-2 days. If the birthday is on a weekend, we will send the package earlier (Thursday) so you can start the preparations earlier. When returning, the package must be sent the next day.
How much is the security deposit?
The deposit when renting party packages is always 50 euros. The deposit for separately rented items is always 50% of the total amount of the rental order, but not less than 15 euros. The security deposit must be paid by bank transfer or in cash upon receipt at the latest when the inventory is received. In the case of sending by courier/post, by bank transfer at the time of posting. The deposit invoice will be sent to you within 3 working days after placing the order. The security deposit will be returned to you no later than 3 working days after returning all undamaged, intact and working inventory (ie without missing items and details).
By prior agreement, things can be returned and things can be picked up at the address Saku 15, Tallinn.
If the hero of the day gets sick and the party is cancelled?
If for some reason you cannot celebrate your party at the reserved time and you notify us at least 24 hours before the start of the planned party, we offer the possibility to postpone the rental of the equipment 1 time to the following free time (up to 1 year). In this case, we will keep 35 euros of the rental amount paid at the time of booking as an advance payment, and we will return the remaining amount within 3 working days from the moment of receiving the notification. The amount remaining for advance payment will be deducted from the total cost of the event later.
If you did not find an answer to your question here, write to info@peobox.ee or call +372 55 63 4441.
We will gladly help you!